Your AI Calling Team.Working 24/7.
Answering inbound calls, calling new enquiries in minutes, following up leads, re-engaging databases and running outbound campaigns. Keeping every opportunity moving while your team focuses on the high value conversations.
Hear it live. Zara calls you now.
Zara is one of our AI agents. She'll ring you in under a minute. Ask her anything, then hang up whenever you like.
- A real call, not a recording
- Hear the voice, tone, and flow
- No obligation, hang up anytime
Zara
AI Concierge
Your team can't call every lead. Your AI calling team can.
From inbound calls to dormant database leads, your AI calling team handles the repetitive calling, follow-up, and qualification, 24/7, then surfaces the opportunities worth your team's time.
Answer Every Opportunity
Inbound calls are answered and new enquiries are called back within minutes, while intent is still high and before they go cold.
Re-engage Your Database
Dormant contacts and missed leads are called systematically to uncover opportunities already sitting in your database.
Outbound Campaigns
Prospecting, customer follow up, promotions and outreach at scale.
A fully managed AI calling team, built specifically for your business.
Think of us as your outsourced calling team. We build, manage and continuously improve AI voice agents that work around the clock while giving you complete visibility into every conversation.
Fully managed service
We handle everything behind the scenes. Your AI calling team stays optimised, monitored, and running 24/7, and we stay in regular contact to keep improving performance. You focus on the business, we focus on the AI.
- Always optimised and monitored
- Running 24/7, every day
- Ongoing partnership to lift results
- Regular check-ins and reporting
Our proprietary platform
We've built a proprietary system that gives you full visibility and intelligence on every call, with everything customisable around how your business actually works.
- Visibility and analytics
- Lead intelligence and grading
- Multi-step nurture funnels
- Fully customisable to your business
We run it. You see everything.
We manage your AI agents end to end using proprietary software we've built, so you see every lead they've called, qualified, and graded.
Dashboard
Every campaign and every metric, at a glance.
Leads
Every lead, automatically graded.
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Lead detail
An AI summary of every call.
We'll walk you through it live.
Everything your AI calling operation needs to run properly.
From call rules and retry cadence to CRM workflows, lead grading, summaries, and reporting, we configure the system around how your business actually handles leads.
Built and managed for you
We build and manage your AI calling team around your scripts, lead types, and sales process.
Customised to your business
We tailor the system to your workflows, lead sources, team structure, and follow-up process.
CRM-connected workflows
Where supported, we connect with your CRM to receive leads, trigger calls, and send outcomes back to your team.
Lead intelligence
Every qualified call is reviewed, categorised as hot, warm, or cold, and summarised for your team.
Call rules you control
Choose what your AI agent says, when it calls, how often it retries, and what happens after each outcome.
Chat to our team
Book A Free ConsultationFrequently Asked Questions
Is this a software platform or a managed service?
We are a fully managed AI calling team.
That means we don't just give you access to software and leave you to figure it out. We work with you to build, launch, monitor, and improve your AI voice agents on an ongoing basis.
The software we've built powers the system in the background and adds the missing pieces required to facilitate AI voice agents for businesses at scale.
What makes this different from a standard AI voice platform?
Most AI voice platforms give you singular tools. For most businesses, this means multiple systems, extra setup, and a technical person required to build and manage everything.
We are a fully done-for-you service using our own proprietary technology, built for handling AI voice agents at scale.
We work with you on the strategy, setup, management, optimisation, and visibility layer required to make the system useful in real business environments.
Our proprietary platform gives you the intelligence, reporting, and control needed to understand what is happening across your calls and keep improving performance.
What can the AI voice agents do?
Our AI voice agents can call leads, qualify enquiries, ask pre-approved questions, capture key information, follow call scripts, handle objections, summarise conversations, and grade leads based on your criteria.
They can be used for lead follow-up, speed-to-lead calling, reactivation campaigns, appointment setting, database nurturing, and other outbound calling workflows.
Do we control what the AI agent says?
Yes.
You control the agent's script, tone, qualification questions, call objective, follow-up logic, and escalation rules.
We work with you to define exactly what the agent should say, what it should ask, what it should avoid, and when a conversation should be passed to your team.
Can we control when to call a lead and how many times to retry?
Yes.
We can set custom calling rules based on your preferred cadence. For example, the agent can call a new lead immediately, then try again later if they don't answer.
You can control how many times a lead is called, when those calls happen, and what happens after each outcome.
What happens after a call is completed?
After each call, our intelligence system generates a summary of the conversation, captures key details, and categorises the lead based on your qualification criteria.
For example, a lead may be graded as hot, warm, cold, unqualified, no answer, or follow-up required.
This gives your sales team the context they need before they take over.
How does lead grading work?
We work with you to define what a qualified lead looks like.
From there, our intelligence engine reviews the conversation and categorises the lead based on your rules, the call outcome, and your qualification criteria.
This helps your team prioritise the best opportunities instead of wasting time sorting through every enquiry manually.
Can the system integrate with our CRM?
Yes, depending on your CRM and workflow.
We can often integrate with your existing CRM to receive new leads, trigger calls, update lead records, return call summaries, and send lead outcomes back into your system.
If your CRM has limitations, we'll work with you to find the best available workflow.
What types of businesses is this best suited for?
This is best suited for businesses that receive a consistent volume of leads, enquiries, or contacts that need to be called quickly and qualified.
It is especially useful for teams where speed-to-lead, follow-up consistency, and sales team efficiency matter.
How quickly can the AI agent call a new lead?
In most workflows, the agent can call a lead shortly after it enters the system, usually within a few minutes.
This helps reduce delays, improve contact rates, and ensure new enquiries are followed up while interest is still high.
Exact timing depends on your CRM, lead source, and integration setup.
What if the AI agent doesn't understand something?
The agent is designed to follow the conversation as naturally as possible, but it can also be configured with clear fallback rules.
If a conversation requires human judgment, becomes too complex, or meets certain escalation criteria, the lead can be flagged for your team to review or follow up.
Is this customised to our business?
Yes.
Every setup is shaped around your business, your leads, your scripts, your CRM, your sales process, and your internal workflow.
The system is modular, which means we can adapt it based on how your business operates.
How much does it cost?
Most clients work with us under one of two commercial models: a managed monthly service for a fixed fee, or a performance-based agreement.
With managed monthly, you pay an ongoing fixed monthly fee. With a performance-based agreement, we agree on the commercial model upfront, usually structured as a fee per qualified lead.
A one-off setup fee usually applied based on the complexity of the system and integrations required. This is the case under either model.
In both cases, clients pay call costs directly to the provider.
Explore ways to use an AI calling team in your business
Leave your number and Zara calls you straight away. She'll ask a few quick questions about your business, then book you in with our team.
- A quick, no-pressure chat
- Tell us a little about your business
- Zara books you in with our team
Zara
AI Concierge