Privacy Policy

Who we are

A-Team AI Pty Ltd provides managed AI voice agent services for businesses. We help businesses build, run and improve AI voice agents for lead follow-up, qualification, sales workflows and related business processes.

You can contact us at: hello@ateamagents.ai.

Information we collect

When you submit a form, request a call, book a demo or contact us through this website, we may collect personal information including:

• your name
• email address
• phone number
• business name
• industry
• any other information you choose to provide

We may also collect basic website usage information, such as page views, form submissions, links clicked, device type, browser type and general location data. This helps us understand how people use the website and improve our content, user experience and services.

How we use your information

We use the information we collect to:

• respond to your enquiry
• contact you about our services
• organise calls, demos or consultations
• understand your business needs
• provide, improve and manage our services
• improve this website and our marketing
• maintain records for administrative and business purposes

We do not sell your personal information.

AI voice agent calls

If you request a call, submit an enquiry or otherwise provide your contact details, we may use your information to contact you by phone, email or other reasonable means.

Where an AI voice agent is used to assist with calls, enquiries or demonstrations, the interaction may be processed, transcribed or reviewed to help us respond to your enquiry, improve our services and maintain quality.

Third-party service providers

We may use trusted third-party service providers to operate our website, manage enquiries, host data, process forms, provide analytics, manage scheduling, support communications and deliver our services.

These providers only access personal information as needed to perform their services for us.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Accessing or correcting your information

You may contact us at any time to request access to, correction of, or deletion of your personal information.

To make a request, email: hello@ateamagents.ai.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last updated” date.

Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at: hello@ateamagents.ai.